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By Joanna Wolff


In progress Work Description: The saturated deployment of Automated Meter Reading (AMR) equipment will result in a reduction in the number of Customer Field Representatives (CFRs) required to read meters in the area covered by AMR. With the reduction in customer inquiries related to meter reading, reductions in Customer Service Representative staffing will also be achieved. Justification: The saturated deployment of AMR will reduce the number of CFRs needed to read meters. Deployment of saturated AMR will also reduce the number of customer inquiries related to meter reading

Topics: Forecast
Year: 2012
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