As a SAS ® 9.2 administrator, you are challenged every day with managing the health of your SAS Business Intelligence (BI) environment. Knowing the underlying architecture and its tools is the key to keeping your system running smoothly and diagnosing problems quickly. This paper provides an overview as well as specific examples to address these questions: How do your SAS 9.2 servers interact with your SAS BI clients? What tools are available to help monitor and diagnose your system? How do you find the information that will help you most when you investigate problems? How do you use that information to pinpoint the source of the problem? What can you do to mitigate the effects of any problems that do occur? This paper is most useful to SAS administrators who have questions from their own experience maintaining a SAS Business Intelligence environment
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