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Drinking Coffee with Undergrads: Non-Traditional Approaches to Outreach, Reference Services, and Engagement in an Academic Library Setting.

By Alex Boucher, Karlie Johnson, Kayla Johnson and James Gilbreath


Advertising and promoting key services and resources is crucial to the mission of any academic library. But successfully engaging with the student body of any large university is a challenging and problematic task. What does an academic librarian do? What does an academic library have to offer its students? Do undergraduates (or even graduate students) really know what libraries and librarians have to offer? Librarians at The University of Alabama and The University of North Carolina-Greensboro have attempted to bridge this gap by moving out of the physical confines of the library in order to engage with students on familiar turf. Whether it’s bringing workshops to on-campus residential communities, offering research help at the Starbucks on campus, setting up research “office hours” at various university locales, or offering alternative student services like voter registration, we have made a concerted effort to promote our services and resources in non-traditional ways. In this panel, we will discuss some of our outreach strategies, our successes and failures, while also hopefully promoting a productive discussion about the future of campus outreach

Topics: Information Literacy, Outreach, Research, Student Engagement, Academic Libraries, Academic Librarians, Higher Education, Curriculum and Instruction, Education, Information Literacy, Library and Information Science
Publisher: Digital Commons@Georgia Southern
Year: 2016
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