Change Management in a Dynamic Information Technology Environment: Inquiries Into the Adkar Model for Change Management Results

Abstract

Change in our lives is an ongoing, complex, and difficult process that cannot be avoided, and in order for any organization comprised of people to be successful, change must be managed. There are many documented instances of organizations failing in their change efforts, and it is not always the technology that causes change failures, but it is the people aspect towards change that is neglected. This paper focuses on the ADKAR model which is a sequential and cumulative goal-oriented change management model with targeted results and consists of the elements Awareness, Desire, Knowledge, Ability, and Reinforcement, and how the model can be used to manage change individually and organizationally, and thereby increase the possibilities for desired change success

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This paper was published in ePublications at Regis University.

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