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ENTERPRISE RESOURCE PLANNING (ERP) SOFTWARE SELECTION AND SUCCESS OF ACQUISITION PROCESS IN WHOLESALE COMPANIES

By Sami Sarpola

Abstract

This study investigates the selection of Enterprise Resource Planning (ERP) software and the success of their acquisition process in wholesale companies. The objective of the theoretical part of this study is to examine ERP software acquisition from packaged software acquisition point of view and to construct a framework for analyzing ERP software acquisitions. The objective of the empirical part of this study, then, is to investigate the criteria and process used in the ERP software selection and the success of the ERP software acquisition process in wholesale companies. In the theoretical part of this study, a framework for analyzing ERP software acquisitions is proposed on the basis of a pilot study and review of prior research. This framework is operationalized into a research questionnaire that is used in a survey among Finnish wholesale companies reported in the empirical part of the study. The survey was conducted in cooperation with two Finnish trade unions, The Association of Finnish Technical Traders (Teknisen Kaupan Liitto) and The Association of Suppliers of Electronic Instruments and Components (Elektroniikan Komponentti- ja Mittalaitetoimittajat). This study reports the preliminary results of the survey. Amon

Year: 2003
OAI identifier: oai:CiteSeerX.psu:10.1.1.199.1338
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