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By Petra Bosch-sijtsema, Petra Bosch-sijtsema, Supervisor Dr, Richard Sotto and Anders NilssonPetra Bosch-sijtsema, Dr. Richard Sotto and Anders Nilsson


Purpose The purpose of this thesis is two-fold. First the researcher wants to investigate the gradation of information needs, in order to made a classification of important information and communication aspects of the focal organisation EnerSearch. Secondly, in order to state a classification of information, a vocabulary is developed that could help actors to understand the situation under investigation. Method The methodology used is partly an action research methodology, where the researcher plays an active role in interpreting and understanding the situation together with the actors of the focal organisation. The research exerts from a hermeneutic perspective, where activities in the focal organisation are interpreted and concepts are developed that can help actors of the investigation, to understand their situation. For the investigation a case study is taken and the researcher has an active role in the case study. Conclusion The found data is summarised by using ideal types that characterise persons in the foca

Year: 1997
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