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Impact of a threatening e-mail reprimand on the recipient's blood pressure

By Howard Taylor, George Fieldman and Saadi Lahlou

Abstract

This article aims to describe the effects of the communication style of the message sender (threatening or neutral), status of the sender (equal to or higher than the recipient) and the power relationship between sender and recipient (from the same department or not) on the blood pressure of the recipient of an e-mail messag

Topics: T Technology (General), BF Psychology
Publisher: Emerald
Year: 2005
DOI identifier: 10.1108/02683940510571630
OAI identifier: oai:eprints.lse.ac.uk:27881
Provided by: LSE Research Online
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