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GridPP Project Management Board Tier-1 Disaster Management and Business Continuity



The Tier-1 disaster management system consists of a set of general procedures that formalise the way serious situations are handled and set of specific procedures and contingency plans for a few obvious likely scenarios. The current hybrid processes evolved upon the experience gained from developing two previous systems. The first of these consisted of a single monolithic document that tried to address both our strategic response to a major incident and specific contact names and escalations for very specific failures. As the document grew in size, the gaps in knowledge grew more rapidly than the areas of certainty. Eventually it became clear that it was unlikely that a maintainable plan could be constructed in a reasonable time by this process. The second system consisted of a risk analysis and a set of brief, contingency plans (with contact names and escalation actions and times) addressing areas of high risk. This had the benefit of constraining the size of the task, but led to the re-documentation of standard operational procedures and discrepancies between procedures in different contingency plans. The current Disaster Management System grew from consultations with a staff on site who had responsibility for site contingency plans. It also took into account the views of the experiments as to what constituted a disaster. An informal review of the historical operating experience at the Tier-1 was also carried out. One common theme from this work was that generated contingency plans (both ours and other people’s) tended t

Year: 2011
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