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Articles Embodied Conversational Agents Representation and Intelligence in User Interfaces

By Justine Cassell


■ How do we decide how to represent an intelligent system in its interface, and how do we decide how the interface represents information about the world and about its own workings to a user? This article addresses these questions by examining the interaction between representation and intelligence in user interfaces. The rubric representation covers at least three topics in this context: (1) how a computational system is represented in its user interface, (2) how the interface conveys its representations of information and the world to human users, and (3) how the system’s internal representation affects the human user’s interaction with the system. I argue that each of these kinds of representation (of the system, information and th

Year: 2011
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