Abstract. This report discusses the changing and new roles in an IT organization that is implementing Service Oriented Architecture (SOA). Firstly, the report introduces the basic concepts of SOA. SOA is all about organization and governance: to success in SOA the old roles have to be changed in all levels of an IT organization. The biggest change will happen in the mindset and way of working: SOA requires cross-organizational understanding of business processes and services that implement these processes. Also reuse is the new design principle that should be supported by all the roles in an IT organization that is going for SOA
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