Libraries in Karnataka”. I have gone through the pages quickly and found the methodologies of the research are robust and obviously the quality of results. Interestingly, the results have a significant bearing of both relevance and utility. It seems to me that the results could be implemented relatively easily by many of the technical and professional libraries in the country. In one sense, the report has acquired quality because of the team that has worked on it. All three of them are professionals in their respective fields and particularly the added value by the Project Advisor. All in all, the work put in by team for this research project is commendable and hope that this report find its place for application and use. The interface of customer satisfaction, services rendered by Knowledge Centers and the impact of technology is quite evident and at the same tine interesting. The results amplify adequately the approach and the interface. I take this opportunity to commend the efforts of the team particularly the Principa
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