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Survey of IT outsourcing experiences in US and UK organizations

By Leslie P. Willcocks and Mary Lacity

Abstract

Global information management, to Hunter (U. of Lethbridge, Canada) and Tan (Auckland U. of Technology, New Zealand), "involves all aspects of the management of information systems in an international setting" and therefore has a diverse research agenda, as displayed in the contents of these 18 contributions examining information management in global and regional settings. Specific topics include retention of online customers; the relationship between culture, information technology, and empowerment; the cross-cultural impact of information system managers' performance, job satisfaction, and managerial value; and adoption of electronic data interchange in small- and medium-sized enterprises

Topics: HC Economic History and Conditions
Publisher: Idea Group Publishing
Year: 2002
OAI identifier: oai:eprints.lse.ac.uk:9253
Provided by: LSE Research Online
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