Skip to main content
Article thumbnail
Location of Repository

Integrated model for organizational transformation in business process reengineering

By Jami'ah Osman and Norita Md Norwawi

Abstract

This paper presents a pilot study implementing business process engineering where integrated model was used for business transformation analysis. Business process reengineering is a process that contributes to organizational transformation which will redesign the business processes and management to achieve dramatic improvement in business performance. A model that can bridge the gap between business and technical view is needed in the reengineering processes such that it can be easily translated from both business and technical perspective. This study demonstrate the feasibility of using model as technique in generating reengineering solution for organizational transformation in a human resource department of a wholesale company. Evaluation by users including the human resource officer shows a high satisfaction and improvement in the prototype representing new work processes develop using Lotus Notes

Topics: HD28 Management. Industrial Management
Publisher: Universiti Utara Malaysia
Year: 2007
OAI identifier: oai:repo.uum.edu.my:1011
Provided by: UUM Repository

Suggested articles


To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.