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The Learning Organisation Part II “Getting Emotional”: The Learning Organisation and Emotional Intelligence

By Jason Hughes

Abstract

This paper was published as Working Paper 31 by the Centre for Labour Market Studies, University of Leicester. It is available from http://www.clms.le.ac.uk/research/wpapers.lassoMetadata only entryThis paper explores the links between concepts of the learning organisation and emotional intelligence.\ud Many arguments relating to the learning organisation, particularly those of the influential writer Peter\ud Senge, propose that the practitioner needs to take seriously the relational dynamics of people in the\ud workplace in order, effectively, to remove some of the ‘barriers’ to collective learning. To some extent, the\ud growing interest in emotional intelligence can be understood as a continuation of this theme. This paper\ud explores the potential for emotional intelligence to be used as a set of tools and ideas to achieve some of\ud the ideals of the learning organisation. The paper provides an exposition of key emotional intelligence\ud concepts, and considers case study material in assessing the utility of these concepts for the human\ud resource development practitioner. The paper concludes by considering how the growing interest in\ud emotional intelligence might signal a shift in the character of organisational life in years to come

Publisher: Centre for Labour Market Studies, University of Leicester
Year: 2000
OAI identifier: oai:lra.le.ac.uk:2381/8559
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