This paper was published in: Handbook of research on mobile multimedia / editor Ismail Khalil Ibrahim, 2nd ed., Information Science Reference, 2008 - Chapter XLIX, pp. 702-717. It is available from http://www.igi-global.com/reference/details.asp?id=8219Metadata only entryCollaborative Work Environments are software systems that allow teams, which are nowadays often distributed in location and organisation that they belong to, to achieve certain projects or activities. In recent years the computer tools that are available which can support such activities has grown, however their integration is not necessarily achieved. Furthermore, users of such systems need to typically provide a large amount of setup information as the systems are not context aware, and hence cannot gather information about user activities in a simple way – and almost certainly will falter when the context of users changes.\ud This paper describes the inContext approach: a collection of novel techniques and a reference architecture to support integration of tools and context information to provide collaborative work environments for the mobile worker of today. We will explore in detail how collaborative services are selected, how context is modelled and also consider the details of team forms
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