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Interação teleatendente-teleusuário e custo humano do trabalho em central de teleatendimento

By Mário César Ferreira
Publisher: 'FapUNIFESP (SciELO)'
Year: 2013
DOI identifier: 10.1590/s0303-76572004000200002
OAI identifier:
Provided by: Crossref

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