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銀行業工作者之工作家庭衝突、家庭工作衝突與工作倦怠之研究:工作家庭文化、工作控制之干擾效果

By [[author]]李思瑩 and 李思瑩

Abstract

碩士人力資源管理研究所[[abstract]]領導者與部屬是促使企業運轉不息的相依齒輪,兩者之間在領導者激勵語言的潤滑下,是否能提升企業的效益是本研究的重要動機。本研究旨在探討探討領導者的激勵語言對員工工作績效之影響;探討領導者的激勵語言對員工的自我效能之影響;探討領導者的激勵語言對員工工作滿足之影響;探討員工的自我效能對員工工作績效之影響;探討員工工作滿足對員工工作績效之影響;探討員工的自我效能在激勵語言與工作績效之中介效果;以及探討員工工作滿足在激勵語言與工作績效之中介效果。本研究以天下雜誌發布的1000大製造業公司為研究對象,從中隨機抽樣並進行問卷發放。發放方式由製造業之各階層員工填答問卷,共計發放250份。研究中所採用的統計分析方式包含:敘述性統計、pearson相關分析、驗證性因素分析與階層迴歸分析。研究結果顯示領導者的激勵語言對員工的工作滿足與工作績效皆有顯著的影響;且更進一步發現員工工作滿足在領導者的激勵語言語員工工作績效之間扮演了完全中介的角色。[[abstract]]The purpose of this paper are following: first, examining the relationship between motivating language and job performance. Second, examining the relationship between motivating language and self-efficacy. Third, examining the relationship between motivating language and job satisfaction. Forth, examining the relationship between self-efficacy and job performance. Fifth, examining the relationship between job satisfaction and job performance. Sixth, investigating the mediating effect of self-efficacy between motivating language and job satisfaction. Finally, investigating the mediating effect of job satisfaction between motivating language and job satisfaction as well. The object of this study is aimed at the employees from the manufacturing industry in Taiwan. Using 158 valid questionnaires collected from 20 companies are empirically analyzed by applying the methods of hierarchical regression analysis. In this paper, our data supports for all the hypothesis, except for the relationship between motivating language and self-efficacy. And according to the results, leaders’ motivating language has positive effect on employees’ job satisfaction and performance. Furthermore, job satisfaction plays as a mediator between motivating language and job performance

Topics: 激勵語言;自我效能;工作滿足;工作績效, motivating language self-efficacy job satisfaction job performance, [[classification]]20
Year: 2010
OAI identifier: oai:localhost:987654321/329

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