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Curating E-Mails; A life-cycle approach to the management and preservation of e-mail messages

By Mrs Maureen Pennock

Abstract

E-mail forms the backbone of communications in many modern institutions and organisations and is a valuable type of organisational, cultural, and historical record. Successful management and preservation of valuable e-mail messages and collections is therefore vital if organisational accountability is to be achieved and historical or cultural memory retained for the future. This requires attention by all stakeholders across the entire life-cycle of the e-mail records. This instalment of the Digital Curation Manual reports on the several issues involved in managing and curating e-mail messages for both current and future use. Although there is no 'one-size-fits-all' solution, this instalment outlines a generic framework for e-mail curation and preservation, provides a summary of current approaches, and addresses the technical, organisational and cultural challenges to successful e-mail management and longer-term curation.

Topics: P Curation Issues, FB Email, N Data Life Cycle, U Policies, Strategies and Guidelines, BA Archiving, JA Appraisal, selection and retention, JB Born digital objects, BC Authenticity and Integrity, CA Policies and policy development, BE Roles and responsibilities, CD Migration, BG Storage
Year: 2006
OAI identifier: oai:eprints.erpanet.org:113

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Citations

  1. (2004). All the President's E-mail: Electronic Recordkeeping Policies and Practices
  2. (2003). E-mail as Spectroscopy: Automated Discovery of Community Structure within Organisations HP Laboratories http://www.hpl.hp.com/research/idl/papers/email/e mail.pdf
  3. (2005). E-mail Retention: Time for a New Approach

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