Ambiguities, awareness and economy: a study of emergency service work
The original publication is available at http://www.springer.com/
This paper was presented at the ACM 2002 Conference on Computer Supported Cooperative Work, New Orleans, Louisiana, USA, 16-20 November 2002.
Abiguity, Awareness, Control room study, Design, Emergency handling, Ethnography, Ethnomethodology, Field study, Safety critical work, Technology-in-use
DOI identifier: 10.1145/590000
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http://hdl.handle.net/2173/840... (external link)