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Ambiguities, awareness and economy: a study of emergency service work

By Mårten Pettersson, David Randall and Bo Helgeson


The original publication is available at http://www.springer.com/ This paper was presented at the ACM 2002 Conference on Computer Supported Cooperative Work, New Orleans, Louisiana, USA, 16-20 November 2002.

Topics: Abiguity, Awareness, Control room study, Design, Emergency handling, Ethnography, Ethnomethodology, Field study, Safety critical work, Technology-in-use
Publisher: Springer
Year: 2007
DOI identifier: 10.1145/590000
OAI identifier: oai:www.e-space.mmu.ac.uk:2173/8400
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