The aim of this research is to identify the key problems in collaborative authoring, based on collected field data (a field study of the co-authoring process and an observational study of awareness), and a review of previous research on the subject. From this, potential criteria are identified which support awareness in collaborative authoring. Existing tools (analysis) are compared using these criteria. Finally, a prototype system, CAWS, is described. This system is designed to enhance users’ awareness in order to improve productivity in collaborative development of documents. Experiments will lead to a greater understanding of the quantitative effects of awareness on collaboration
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