Skip to main content
Article thumbnail
Location of Repository

To what extent could Business Process Management Suite (BPMS) contribute positively to e-learning?

By Thean Keat Khoo


The purpose of this paper is to evaluate the effectiveness of Business Process Management Suite (BPMS) as a teaching-learning technology with the lens of the conversational framework (Laurillard 2002). The paper hopes to link commercial technological development with research in teaching-learning technologies and bring about better collaboration between the two. This theoretical evaluation aims to address the preliminary question - could educational communities adopt BPMS, a tool that has evolved from the commercial world to further enhance teaching-learning process? The scope of this paper and its evaluative study will be limited to using the conversational framework. The paper will briefly discuss BPMS and its relation to business process and business process management to provide a brief introduction. The main section of this paper will be a detailed analysis of key BPMS components against the conversational framework. The conclusion will provide a summary of the effectiveness of BPMS as a teaching-learning tool based on the requirements set out by the conversational framework. The results of the conclusion could lead to further empirical research on BPMS as a teaching-learning technology tool and may be the opportunity to request funding to carry out a proof of concept

Topics: T Technology (General), L Education (General)
Year: 2009
OAI identifier:

Suggested articles


  1. (2007). Building End-to-end Process Solutions for Agile Business.
  2. (2007). Magic Quadrant for Business Process Management Suites.
  3. (2008). Open Teaching: The Key to sustainable and effective open education.
  4. (2008). Opening Up Education: The Collective Advancement of Education through Open Technology, Open Content, and Open Knowledge. doi
  5. (2009). Understanding and Evaluating BPM Suites. Bruse Silver Associates. Available at [accessed on

To submit an update or takedown request for this paper, please submit an Update/Correction/Removal Request.