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Scoping the contextual issues that influence shrinkage measurement.

By Paul Chapman and Simon Templar


Measures and measurement systems must reflect the context to which they are applied (Neely, 1999), requiring that the contextual issues relating to retail shrinkage must be identified as a necessary precursor when measuring shrinkage. Without considering these issues any decision on which method of shrinkage measurement to employ will be uninformed, arbitrary and at best intuitive

Publisher: Emerald Group Publishing Limited
Year: 2006
DOI identifier: 10.1108/09590550610710255
OAI identifier:
Provided by: Cranfield CERES

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