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Measuring groupware effectiveness using ordinal questionnaire data with AI/fuzzy mathematics and correspondence analysis treatments

By John Hassall


The results of a longitudinal study of groupware technology carried out over a 2 year period within a single organization is presented. The results of ordinal data derived from a questionnaire employed to\ud determine user judgements of the usefulness of the technology for business task are analysed using a\ud novel "best hypothesis" approach. This treatment uses formulations based upon AI and fuzzy mathematics and correspondence analysis

Topics: Groupware, Fuzzy mathematics, Organisations, Ordinal questionnaire, Longitudinal study
Publisher: University of Wolverhampton
Year: 1999
OAI identifier:

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