This thesis sets out to explore limitations of the role undertaken by "technology transfer"
agencies in their contribution to successful innovation in UK industry. In particular it
identifies the limitations arising from the widely used approach of maximising information
Accessibility. A conceptual device is introduced to distinguish the existing emphasis on
access to information about technology, from a more interactive and customer centred
strategy
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Using this simple conceptual model a more detailed analysis of the mismatch between the
needs of potential innovators and the activities of information centred technology transfer
agencies is undertaken by the use of both survey techniques and a case-study of one
particular agency.
The results of this analysis suggest that the Accessibility strategy by itself fails to address
many of the issues and concerns that UK industry has about innovating and reinforces the
need to adopt the more consumer need centred and interactive approach suggested by the
model.
The implications and potential requirements of such an approach are further developed
with respect to transfer agencies and government and European Commission policy
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