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Productivity and effects on quality in service operations

By Colin Armistead


School of Managemen

Year: 1989
OAI identifier:
Provided by: Cranfield CERES

Suggested articles


  1. (1986). Mananiw in the Service Economy,
  2. (1985). Service Industries - doi
  3. (1988). Service Operations: Designing the Operations for Strategic doi
  4. (1988). The Strategic Determinants of Productivity, doi

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