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A longitudinal study of TQM implementation: Factors influencing success and failure

By W. Andrew Taylor and Gillian H. Wright

Abstract

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Topics: Total Quality Management, Implementation process, Longitudinal study, Success, Failure
Year: 2003
DOI identifier: 10.1016/S0305-0483(03)00017-3
OAI identifier: oai:bradscholars.brad.ac.uk:10454/2439
Provided by: Bradford Scholars
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