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A case study on the team of knowledge management of the local educational administrative organ

By 周佩青 and Chou Pei Ching


[[abstract]]In recent years, the new industry type attitude in the face of the knowledge economy, the fast inflation of knowledge, make the local educational administrative organ also rise in the improvement of the organization of knowledge management. This research hopes to use the experience of the knowledge management group of bureau of education of the case by way of case study, understand the group operation present situations of the knowledge management groups of government bodies , how and its promotes ' knowledge management ', and probe into it and promote course to have any restrictions . This text adopt ' qualitative research ' , carry on collection of materials and analyze with law , law of case study and interview of depth at materials analytical method mainly, after analyzing and obtaining through visiting and referring to the file that seeks the materials in fact, sum up operation present situation , course , the focal points of work of each stages and problem faced of promoting knowledge management of the knowledge management group of bureau of education of the case, and propose the suggestion in order to enable the knowledge management group wanted to promote to grasp and promote the key to succeed to ' knowledge management '. Originally discover that the knowledge management group of bureau of education in this case is a formal group of a task type, in the operation course of the group, peripheral group lack combine, special project between personnel and unable to obtain common understanding, policymaker participate in group discuss time limited group post getting private technical staff, it is a subject matter faced by it. In addition, the push course of knowledge management of bureau of education in this case can be drawn and is divided into six stages, including: plan stage, system design phase at guide stage, tactics, the prototype is developed with design phase, channel into stage and system and assess and maintain stage, and all there are its focal point and problem faced promoted in each stages. It is comprehensive speech, last following conclusion according to lasting materials in fact this research: 1. Knowledge management promotes the course to present the phased step. 2. Leader's support is the important motivation factor of knowledge management. 3. The organization has already had framework, culture and incentive system that have not possessed the favorable factor promoted in knowledge management yet. 4. The member lacks knowledge management ability and relevant education and training. 5. Different level users' demand is not given consideration by the organizing of knowledge administrative system. 6. The knowledge management group is a task-teamwork which combines different roles. 7. The knowledge management group waits to make the transition in order to specialize in the unit

Topics: 地方教育行政機關;知識管理;知識管理團隊, the local educational administrative organization;knowledge management;the knowledge management group, [[classification]]12
Year: 2011
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