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[[alternative]]A study on team leadership competencies of first-line managers: western fast food chain stores

By [[author]]邱明瑩, [[author]]Ming-ying Chiu, 邱明瑩 and Ming-ying Chiu


[[abstract]]The purpose of this study was to investigate the possession degree of team leadership competencies of first-line managers. The research methods utilized in the study include literature reviews, expert and the questionnaire investigation. The research subjects for data collection are based on western fast food chain stores from yearbook of chain store of 2002. 275 companies were selected by using random sampling and 98 valid questionnaires were collected. The data was analyzed using frequency distribution, percentage, mean, t test, one-way ANOVA, Welch test and Scheffe’s method. The study concludes with the following findings:(1)team leadership competencies contain 9 dimensions and 54 items, (2) first-line managers possess team leadership competencies, (3)first-line managers from different seniority, educational background, age, and gender demographic valuables have differences on team leadership competencies.

Topics: 基層主管, 團隊領導能力, 西式速食, 連鎖產業, first-line manager, team leadership competencies, western fast food, chain store, [[classification]]54
Year: 2010
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