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Exploring the role of Twitter in the professional practice of LIS professionals : a pilot study

By Bekti Mulatiningsih, Helen L. Partridge and Kate Davis


This paper presents the findings of a pilot study that explores LIS professionals’ experiences of using Twitter as part of their professional practice. The researchers used a qualitative research methodology to undertake the study. Semi-structured interviews and observation were used for data collection. The researchers conducted two in-depth, semi-structured interviews per participant (one pre-observation and one post-observation). The observations were conducted for a period of one week after the first interview. In total, six interviews and three observations were conducted. The researchers used Descriptive Coding and In Vivo Coding methods to analyse the data and found three themes emerged from this study: being connected; building network; and staying informed. This study was undertaken as a part of Master of Information Technology study at QUT. As such, the findings of this research are preliminary in nature. It is expected that the preliminary data of this study can be used to design a much larger and more complex future research project in this area

Topics: 080706 Librarianship, Twitter, Library and Information Studies, Librarian, Information professionals, user experience, professional practice, qualitative research
Publisher: Australian Library and Information Association (ALIA)
Year: 2013
DOI identifier: 10.1080/00049670.2013.806998
OAI identifier:

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