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How collaborative technology supports cognitive processes in collaborative process modeling : a capabilities-gains-outcome model

By Jan C. Recker, Jan Mendling and Christopher Hahn

Abstract

We examine which capabilities technologies provide to support collaborative process modeling. We develop a model that explains how technology capabilities impact cognitive group processes, and how they lead to improved modeling outcomes and positive technology beliefs. We test this model through a free simulation experiment of collaborative process modelers structured around a set of modeling tasks. With our study, we provide an understanding of the process of collaborative process modeling, and detail implications for research and guidelines for the practical design of collaborative process modeling

Topics: 080603 Conceptual Modelling, 080605 Decision Support and Group Support Systems, 150302 Business Information Systems, process modelling, collaboration, collaborative technology, distributed modelling
Publisher: Elsevier
Year: 2013
DOI identifier: 10.1016/j.is.2013.04.001
OAI identifier: oai:eprints.qut.edu.au:60102

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