In this paper we argue for an experientially grounded view of IT professionals’ ethical\ud formation and support. We propose that for such formation and support to be effectual, it should\ud challenge professionals’ conceptualisations of their field and of ethics, and it should do so with the\ud aim of changing their experience. To this end, we present a Model of Ethical IT, which is based\ud on an examination of the nature of ethics and on empirical findings concerning IT professionals’\ud experience of ethics. We argue that for IT professionals to be enabled to become more ethical in\ud their practice: the purpose of IT must be primarily understood to be user-oriented; the nature of\ud professional ethics must be primarily understood to be other-centred; and the goal of ethics\ud education must be understood as primarily promoting a change in awareness
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