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Design Considerations for Community Portals in Master-Planned Developments in Australia and Mexico

By Marcus Foth, Victor M. Gonzalez and Kenneth L. Kraemer

Abstract

This paper presents a discussion of design considerations for community web portals as social networking systems. We analyse and compare the social interaction approach, design considerations and socio-technical requirements with regards to community portal technology employed in two master-planned urban developments in Australia and Mexico. We focus on how the human and social concepts and local contextualisations affect technology design and use. In response to our analysis, and to face the challenge of designing for variability and diversity, we present the communicative ecology model as a conceptual tool to help researchers and designers grasp the situated context and purpose of these systems in order to inform the design and development of better community technology

Topics: 200199 Communication and Media Studies not elsewhere classified, 160810 Urban Sociology and Community Studies, 080602 Computer-Human Interaction, 160404 Urban and Regional Studies (excl. Planning), Urban informatics, master, planned communities, portals, urban computing, social networking, communicative ecology, human computer interaction
Publisher: Association for Computing Machinery
Year: 2008
DOI identifier: 10.1145/1517744.1517756
OAI identifier: oai:eprints.qut.edu.au:15113

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