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Challenges of NextGen Technologies for Coordinated Decision Making and the Exchange of Information between Pilots and Controllers

By Chris. Bearman, , R. Miller and Judith. Orasanu


Introduction: This paper presents two studies that explore the implications of NextGen technologies for pilot/controller information exchange and coordinated decision making. Method: In Study 1 five participative focus groups were conducted with human factors experts. In Study 2 fifteen interviews were conducted with air traffic controllers. Both studies employed a thematic analysis. Results and Discussion: Results from Study 1 suggest that changes to pilot and controller information acquisition will alter rather than reduce breakdowns in coordinated decision making. Study 2 identified some basic issues in information exchange with NextGen technologies and suggests that some important non-operational information will be lost. Conclusion: The two studies highlight some important challenges that need to be carefully considered as the NextGen technologies move towards maturit

Topics: Participative Focus Group, NextGen, US Airspace
Year: 2011
DOI identifier: 10.1177/1071181311551021
OAI identifier:
Provided by: ACQUIRE
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