The case study is an attractive research method in much information systems research. However, authors such as Campbell (1975) have pointed to the lack of generalisability of single case studies. Carrying out several case studies, though, may not overcome this problem, if the case study organisations are chosen without generalisability in mind. This paper attempts presents a method:- the Case Segmentation Method that allows case study organisations to be selected in such a way as to facilitate generalisability
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