This study aimed to assess practitioners ’ perceptions of quality Pap test provision. A total of 467 randomly selected Victorian practitioners participated in a telephone survey, including general practitioners (85%), gynaecologists (6%) and nurse Pap test providers (9%). Overall, 57.2 % of practitioners indicated that they were “very satisfied ” with the level of service they provided when last performing a Pap test and 39.0 % indicated that they were “satisfied”. In addition, 38.1 % and 58.9 % of all practitioners reported that they perceived women to have been “very satisfied ” or “satisfied ” respectively with the last Pap test provided to them. Areas in which quality could be improved are the provision of additional training for general practitioners so that they feel better prepared to conduct Pap tests, and the broadening of practitioner conceptions of quality so that they include non-medical components such as the provision of privacy to the woman

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