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By Chris Newlon and Anthony Faiola


Abstract: This paper discusses the emerging cultural, information, and communication technology issues in the area of computer-mediated communication (CMC) and computer-mediated collaboration (CMCol), as highlighted by the lack of coordinated rescue operations in response to Hurricane Katrina. This tragedy reveals a growing disparity between the government’s response time and that of private initiatives, a disparity fueled by ICT advances. The paper discusses the cultural issues surrounding this phenomenon, including the need to scale intra-team cultural development to massive sizes and to coordinate between different cultural groups in the new venue of Mega-Col. The implications of the small-world principle, the feedback loop between behavior and culture, and the concept of “third culture ” development are also discussed. The paper then covers the motivational, developmental, and data needs of a Mega-Col team and the characteristics of a tool to support those needs. Based on a Mega-Col team-enabled configuration, the features and specifications of the tool could facilitate a “third culture ” model that allows for smoother communication and data exchange among complex cultural units

Year: 2014
OAI identifier: oai:CiteSeerX.psu:
Provided by: CiteSeerX
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