Pengembangan model loyalitas konsumen generasi Z pada produk kecantikan lokal

Generation z is someone born between 1995-2010 that currently dominates the Indonesian population. Generation z behavior and interest became relevant to business today and in the future, as they predicted to be the next consumer powerhouse that will acquire around 40 percent of market share. In the last few years, the Indonesian beauty industry shows significant growth and predicted to increase in the next few years. Generation z entering the market is marked as a phenomenon that businesses should anticipate as this specific generation seems to have low consumer loyalty. This study aims to develop generation z's loyalty model on local beauty products based on several loyalty models from previous literature, such as ACSI, SWICS, and ECSI, including factors that influence consumer loyalty. Said factors are consumer satisfaction, consumer trust, and consumer ethnocentrism. Moreover, perceived product quality and value are also added as factors that influence consumer satisfaction, which will influence consumer loyalty. This research was conducted on 290 female respondents under categories of generation z which born between 1995-2010 and have purchased local beauty products under the category of lipstick. Data collection is done by filling out a questionnaire distributed online. The research result shows that perceived product quality directly and significantly affects perceived value. Meanwhile, both perceived product quality and perceived value have a direct and significant effect on consumer satisfaction. The result also shows that consumer satisfaction has a direct and significant effect on consumer trust. Consumer satisfaction, consumer trust, and consumer ethnocentrism have direct and significant effects on consumer loyalty. Several managerial implications that can be implied are increasing product research and development to formulate local lipstick products that provide comfort and develop new color choices according to generation z's preference, increasing consumer trust by ensuring product quality, developing broader product lines or sub-brand with a distinctive personality, expanding distribution networks and ensuring product availability, as well as developing social media marketing of local lipstick product

Sistem traceability pada rantai pasok sayuran hidroponik

Hydroponics is a technology for cultivating plants without soil, using nutrient solutions in water. The development of hydroponic agriculture in the world and Indonesia continues to increase. This can be proven by increasing the amount of hydroponic vegetable production. There are safety issues for hydroponic vegetables in the form of diseases and cases of poisoning that commonly arise due to contamination. One of them is related to the security issue of the hydroponic vegetable supply chain in the midst of the COVID-19 or corona virus pandemic. Laws and legislation related to traceability of hydroponic vegetables encourage companies to adapt to run the regulations that have been made. Consumers have the right to get information transparency regarding hydroponic vegetables in accordance with the promised quality. The traceability system is one of the tools to ensure information and supply chain transparency of a product. Technology and information systems that continue to develop is a factor that supports the development of traceability systems. But there are still companies that have not yet realized the importance of information technology for the development of the hydroponics business so there are still many whose records are still manual. One of the utilization of traceability system is by utilizing IoT (Internet of Things) and QR Code to be able to store and read product data in real-time properly. The purpose of this study is to design a traceability system using a rapid structured prototyping approach, which is a combination of variations between the System Development Life Cycle (SDLC) and Prototyping methods. The application of this approach goes through the stages of identification, investigation, analysis, system design, prototyping, testing and evaluation. This research was conducted from March to September 2020 to analyze the needs for information systems in the collection, storage and exchange of digital data. Evaluation using the User Experience Questionnaire (UEQ), namely a questionnaire consisting of 26 questions with six response parameters to 50 respondents. The results of this study indicate the involvement of actors in the supply chain of hydroponic vegetables, namely farmers, collectors, processors, exporters and retailers in the traceability system prototype so that each actor and final consumer can trace the product. Utilization of blockchain for validation to improve traceability and transparency of transactions. The design of a business model uses the business model canvas, which is to examine the existing business model of the company and create a new canvas business model that is desired or recommended for the future of the company that best suits the environment and conditions of the company

Analisis Kesuksesan Aplikasi Pendaftaran Antrian Paspor Online Menggunakan Model DeLone dan McLean (Studi Kasus Kantor Imigrasi Kelas 1 Non TPI Bogor)

Advancement in sophisticated information technology can be used for innovation in access to public services. It can satisfy the needs of the society in ease, speed, security, and convenience in accessing public services. In this study, the public service studied was the Online Passport Queue Registration Application at the Class I Non-TPI Bogor Immigration Office. This study aims to analyze the success of the Online Passport Queue Registration Application (APAPO) using the DeLone and McLean models and to formulate a strategy for improving the quality of public services in the Online Passport Queue Registration Application (APAPO) in a case study of the Class I Non TPI Bogor immigration office. In the sampling technique using convenience sampling where the sample is people who have submitted applications for passports using APAPO at the Immigration Office Class I Non TPI Bogor taken as many as 200 respondents by collecting data using the online google form questionnaire, then analyzed using the SEM method. This research is also to analyze the priority factors for improvement that must be done to improve services using the Important- Performance Analysis (IPA) method. The results of this study indicate that the quality of the system has no significant effect on usage and user satisfaction. The quality of information has no significant effect on usage and user satisfaction. Service quality has a significant effect on usage and has no significant effect on user satisfaction. User characteristics have a significant effect on usage. Usage has a significant effect on user satisfaction and net benefits. And user satisfaction has a significant effect on net benefits. Meanwhile, the factors that affect the level of use are the quality of service and user characteristics. Usage is a factor that affects user satisfaction. And usage and user satisfaction are factors that affect net benefits. The managerial implication that can be done so that the net benefits provided by APAPO increase is the provision of chatbot services to reduce long response times, answer every general question and provide some information to avoid data errors and information about APAPO service quotas that are still available. From the results of the IPA analysis, system integration, format of output and assurance are indicators that services need to be improved

Faktor-Faktor Penentu Karyawan Berkinerja Unggul

Today's organizations experience different challenges than ever before. Organizations are required to be able to respond to change quickly, and superior human resources are more important over other assets in the organization. Organizations need to find ways to be able to recruit, produce and retain top performing employees. Star performers consistently produce productivity levels far above average than others which affect the success or failure of the organizations where they work and often even affect society at large. Although star performers have been around for a long time throughout history, their presence is particularly evident in the many industries and organizations that make up the face of the 21st century. PT. XYZ has been established for 30 years as a company engaged in the optical supply sector in a situation where the performance of its sales force varies. Some people show superior performance by reaching targets faster, some people hit targets right at the end of the year, and the rest don't achieve targets at all. These salespeople have gone through the same recruitment and training system after being accepted to join the company, so they can be sure to have the same ability to carry out their jobs, but the results vary. This study aims to 1) analyze the actual performance of employees PT. XYZ, 2) analyze the factors that affect employees with star performance, 3) formulate strategies to improve the performance of employees who are not star performance so that they have the same performance as star performers. The research was conducted in December 2019 - October 2020 PT. XYZ in Jakarta. Methods of data collection using a census questionnaire all sales personnel of PT. XYZ 1-4 as many as 64 person, and interviews with respective company leaders. Data analysis using logistic multiple regression. Salesperson who achieved their annual sales target by the late of November were included in star performers category. Salesperson who reached the sales target in December were categorized as achievers, and those who did not reach the annual target were categorized as not achieving. The results showed that most of the salespeople of PT. XYZ is a male (79.69%) having a productive age category 38-47 years (35%), undergraduate education or higher (50%), a working period of 1-5 years (31.4%) with a junior sales reps position. sales reps (42.19%). In 2019, 88,89% star performers came from PT. XYZ-1, the remaining 11,11% from PT. XYZ-2, while PT. XYZ 3 and 4 do not have star performers. PT. XYZ-1 consistently for 5 years on average produces 59% of superior performing employees from the total sales force that work at their organization. 11 people out of an annual average of 14.4 people who achieved star performer at PT. XYZ-1 were the same person. Some star performers is seen immediately after the employee joins the organization and others takes time and need time no longer until than the following year to achieve their star performance. Factors that affect star performers are competence (communication and adaptability), motivation (need for achievement, resilience) and superiors' support, in this case coaching and mentoring. Cooperation, creativity, organizational culture and job autonomy do not have a significant effect on superior performing employees The results of this study provide recommendations for PT. XYZ to pay attention to the competence of managerial level employees and provide them with training in order to maximize the potential of employees below them so that they can produce the star performance. Motivation and recognition are also important parts for someone to produce star performance and bring the organization in the right direction

Strategi pengembangan wakaf berbasis pesantren (studi kasus pondok pesantren Daarut Tauhiid, bandung)

Waqf is one of the instruments of charity in Islam, which has an unlimited contribution by time and place. Not a few waqf buildings that are supported by waqf can be used until now, such as mosques, schools and Islamic boarding school. Waqf has enormous potential so it needs to be supported by professional, accountable and trusted nadzir (waqf managers) such as the Daarut Tauhiid waqf institution. Currently the management of waqf is dominated by individual nadzir. The achievement of waqf collection by Daarut Tauhiid waqf institutions in the last four years has tended to increase, but in 2019 there was a significant decline in waqf collection. The purpose of this study is to recommend alternative strategies for the development of waqf in the Islamic boarding schools of Daarut Tauhiid. Development of instruments was undertaken through the BMC approach which is then identified with SWOT (Strengths, Weaknesses, Opportunities, Threats) to map out strategies from various elements that exist with the strategies of Strengths Opportunities (SO), Strengths Threats (ST), Weaknesses Opportunities (WO) and Weaknesses Threats (WT). After getting the strategy from SWOT, the thing to do is determine the priorities and analysis of each cluster that has been determined by using the Analytic Network Process (ANP) and then enter it into the final BMC as the final result. The next steps are doing interviews and collecting information from various sources at the Daarut Tauhiid waqf institution through practitioners, academics and regulators. The practitioners in this study were the director of the Daarut Tauhiid waqf institution, while the regulators were the Ministry of Religion of Bandung City and the Ministry of Religion of West Java Province, for academics, namely professors of Islamic economics at a university in Jakarta and lecturers of sharia economics at state universities in Bogor. The result of this research is that key resource elements become the most priority strategy by increasing human resources competences because human resources are the operators of various key activities.The application of these alternative strategies can be done in stages or according to the needs of the nadzir of the Daarut Tauhiid waqf institution. The waqf assets in the form of Daarut Tauhiid land are not less than 120 thousand square meters and some facilities have been built. The main priority for improving the competence of human resource

Pangaruh corporate governance terhadap harga saham (studi kasus pada perusahaan tercatat indeks KOMPAS100 tahun 2014-2018

Good corporate governance practice plays a very important role to direct and manage a company. One of the causes of the financial crises that Indonesia experienced in 1998 and 2008 was the weak corporate governance practices. The development of governance practices in Indonesia is still lagging behind other ASEAN countries. Based on the results of the latest assessment of the ASEAN Corporate Governance Scorecard (ACGS), Indonesia is in 4th place out of 6 ACGS participating countries. Previous research statef that good corporate governance affects the stock price of a company. Strengthening corporate governance in companies will reduce agency problems and create transparent, accountable, responsible, independent and fair company management. It will certainly attract investors to invest their funds, thus, it will affect the company's stock price. Share prices will fluctuate in line with the demand for these shares. This research aimed to analyze the level of compliance of companies with the KOMPAS100 Index in implementing and disclosing Good Corporate Governance practices in 2014-2018 and analyzing the effect of Good Corporate Governance on Stock Prices. The number of research samples were 56 companies selected based on purposive sampling technique with 3 criteria. The type of data used was secondary data from company annual reports, websites and official information of regulators or companies. The data processing technique used panel data analysis with the help of STATA 16 software. The research showed that the number of Independent Commissioners, return on assets, the ratio of price to income and price to book value had a significant effect on stock prices in a positive direction. The variables of the number of Board of Commissioners meetings, the number of Directors, the number of Board of Directors meetings, education/training of company secretaries and earnings per share had a positive but insignificant effect. The variables of the number of Independent Commissioners and the number of Board of Directors meetings had a negative but insignificant effect on share prices. The simultaneous test results showed a significant positive effect of nine independent variables on stock prices. The test results for the determinant coefficient showed that the adjusted R-square was 0.9609 or 94.81%

Analisis Kinerja dan Efisiensi Unit Kerja Bank XYZ

Bank XYZ realizes that the competition between companies is getting bigger, therefore the management of XYZ Bank issued a policy by building a new work unit. The operational sustainability of XYZ Bank in the Indonesian banking industry is closely related to the ability to maintain high competitiveness. Differences in work areas are also considered to have a role in achieving company targets. Where this is illustrated by the difference in business conditions and public behavior with banking. Based on Table 1.4, it is explained that there is a real comparison of new work units and old work units that can affect the financial performance of XYZ Bank. The research objectives are to 1) To analyze the characteristics of the XYZ Bank work units in the Yogyakarta and Bogor regions; 2) Analyzing the financial performance of the XYZ Bank work units in the Yogyakarta and Bogor regions; and 3) Analyze the performance and efficiency positions of the two work units of XYZ Bank. The research was conducted in two work units of Bank XYZ located in Yogyakarta and Bogor Regencies. The data used are (input: savings, interest expense, labor costs, credit; output: assets and interest income). The method used for this research is descriptive analysis, Data Envelopment Analysis, and malmquist index. Company assets are known to have increased by the Bogor work unit 16.3 percent and the Yogyakarta work unit 11.3 percent. Interest income increased by the Bogor work unit 33.9 percent and the Yogyakarta work unit by 52.8 percent, savings increased by the Bogor work unit by 14.4 percent and the Yogyakarta work unit by 15.4 percent, the interest expense increased by the Bogor work unit 41.3 percent and the Yogyakarta work unit 40.7 percent, the workloads of Bogor work unit increased by 35.4 percent and the Yogyakarta work unit by 52.9 percent, and the credit extended by the Bogor work unit by 4.4 percent and the Yogyakarta work unit 18.3 percent. The processing results show that the two work units (Bogor and Yogyakarta) have different efficiency values in each time. It is known that in the Bogor work unit, out of the 17 times studied, 5 of them experienced inefficient conditions, while the Yogyakarta work unit was known to have 6 times that were inefficient. The mapping of work productivity in Yogyakarta is known to have been efficient but has not yet reached the expected productivity, while the Bogor work unit has achieved the expected productivity and efficiency. This has an impact on future policies that will be taken by managers in the unit

Analisis faktor-faktor yang mempengaruhi sikap dan keputusan wakif dalam berwakaf produktif

Waqf was an Islamic philanthropy which can be an alternative to equalize welfare and reduce poverty. This instrument had considerable potential in Indonesia. The potential for waqf land or the potential for waqf for productive waqf is enormous. However, it was unfortunate that the collection has not been maximally utilized. Awareness and understanding of waqf in productive waqf was currently inadequate and we still think that waqf can only be done in the form of immovable assets. This study was aimed to analyze internal factors (religiosity, knowledge, education, income), external factors (regulation, compliance with sharia, institutional credibility, institutional accountability), waqf attitudes, waqif decisions in waqf. Apart from that, it also aims to describe the characteristics of Wakif respondents who come from Dompet Dhuafa Republika. The method used to process data is Structural Equation Modeling (SEM) -PLS version 3.0. The data was obtained by distributing questionnaires online to Wakif Dompet Dhuafa Republika and the company's primary data in the past year. The results showed that the character of the respondents in this study was dominated by male respondents with a percentage of 55.45%, with an age range of 20-50 years of 76.6%, having an educational background of S1/S2/S3 of 94.55%, having a job that dominated by private employees of 78.18%, and the average income is in the range of IDR 3 million to IDR IDR 6 million by 50.91%. Characteristics of respondents who have great potential for productive endowments are respondents who are male, graduate from undergraduate education (S1), work as private employees, and have income levels ranging from Rp. 3 million to Rp. 6 million. This study also shows that income has a positive and significant effect on waqf attitudes for waqf, and the credibility of institutions also has a positive and significant effect on waqif decisions for productive waqf. Thus, it can be concluded that the increase in the collection of funds for productive waqf is significantly influenced by the income and credibility of the institution

Analisis pengaruh gaya kepemimpinan dan kepuasan kerja terhadap kinerja pegawai pada kantor imigrasi kelas II TPI Batulicin

Over the past three years there has been a decrease in employee performance targets (SKP) and also a decrease in the value of behavior of employees in 2018. This employee performance goal is measured based on his work assessment and also the behavior of his workers for one year. The decrease in the value of SKP and the value of employee behavior can be due to the still number of employees who are less responsible for their work and still lack passion in work. This condition if it occurs continuously can affect the performance of employees of this office. In order to improve the image, work and performance of a government agency towards professional, actual, synergic, transparent and innovative for the sake of good governance, it is necessary to have a change in government agencies. This of course must be supported by good Human Resources so that this can be achieved. Therefore, the Class II TPI Batulicin Immigration Office certainly wants superior Human Resources in order to achieve organizational goals. Based on this, this study wanted to see how the influence of leadership style and job satisfaction on employee performance at the Class II TPI Batulicin Immigration Office. This study aims to analyze the effect of leadership style and job satisfaction on employee performance at the the Class II TPI Batulicin Immigration Office. The questionnaire was distributed to 32 respondents, namely the data collection method used was the census, which took all individuals in the population as respondents. The method used in this research is the Structural Equation Model (SEM) method with the Partial Least Squares (PLS) approach with Smart PLS software. The results showed that the leadership style had a positive and significant effect on the performance of employees at the Immigration Office Class II TPI Batulicin. The indicator that best describes the leadership style is the function of participation. Job satisfaction has a positive and significant effect on the performance of employees at the Immigration Office Class II TPI Batulicin. The indicator that best describes job satisfaction is the salary. While the indicator that best describes the performance of employees is a matter of discipline

Kelayakan bisnis peningkatan produksi lalat black soldier fly pada PT Biomagg Indonesia

Economic growth accompanied by population growth and changes in people's living standards has led to environmental impacts such as the amount of landfill including food waste. Indonesia is the country in Southeast Asia that produces the highest amount of city waste which is 64 million tons a year. Total of 66.39% of all waste produced in Indonesia is disposed of and transported to landfills where most management still uses an open dumping system. Indonesia is the second largest food waste producing country in the world and produces 300 kg of food waste a person a year. Food waste is a food that discarded before and after expired. The largest sectors of producing food waste are households (47%), restaurants (37%), institutional sector hospitals, schools, and hotels (11%). Food waste can be re-processed into fertilizer and feed. The business to take advantage of increasing food waste has been developing. One of business that developing is the business of black soldier fly (BSF). The Business of black soldier fly is developing because maggot has the function as a processor of food waste be fertilizer. Maggot have high potential economic values as the source of protein alternative of livestock feed and fish flour. BSF has another potential to be used as medicine, mixture in formula milk, maggot oil and cosmetics. The business development of BSF insect have problems especially in maggot production. The problems are organic waste supply as maggot feed, unstable of weather make the reproduction process of BSF not optimum and the limitations of technological processing of maggot products has affecting the continuity of maggot production. The purpose of this study is analyze the feasibility of best alternatives business strategy to increasing production of black soldier fly. This research was conducted at PT Biomagg Indonesia which has three alternative scenarios of increasing production (1) finding suppliers that can provide organic waste stocks continously (2) making BSF cultivation cage close to organic waste sources to reduce transportation costs and (3) using production technology to fixed temperature problems. This research was conducted in December 2019-February 2020. The type of data used is primary data of financial and non-financial aspects. Data collected by quantitative method through interviews with Mr. Aminudi as CEO of Biomagg Indonesia Ltd and Prof.Dewi Astuti as an expert of BSF flies. The business feasibility analysis in this study includes aspects of financial visibility (NPV, IRR, profitability index and payback period) and non-financial aspects (legal, technic and operating aspects, management, socioeconomic and nature The analysis results show that the scenario 3 are feasible in financial and non-financial aspect. The results of switching value analysis show that scenario 3 has the best value followed by scenario 2 and scenario 1. Scenario 3 shows that using an exhaust fan and heater to overcome the temperature in the cage. Scenario 3 has Net Present Value, Internal rate of return, profitability index, and payback period positive if there is a decrease in sales. The purpose of the research that to find the best business feasibility for increasing production from the three scenarios, then scenario 3 is the best choice. Scenario 3 makes production increase 30-40%. Scenario 3 has the best financial feasibility and switching value