Jurnal Online Universitas Terbuka
Not a member yet
    1781 research outputs found

    Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan Ozingstyle di Kota Jombang

    Get PDF
    Dalam penelitian ini untuk bertujuan menguji pengaruh kualitas layanan terhadap kepuasan pelanggan Ozingstylesecara langsung maupun secara online. Ozingstyle merupakan Toko yang bergerak di bidang fashion. Ozingstyle mempromosikan produknya melalui media sosial. Promosi adalah salah satu teknik untuk menarik perhatian pelanggan atau konsumen. Data didapatkan sesudah memberikan kuisioner kepada 30 responden pelanggan Ozingstyle dengan metode Purposive Sampling.Penelitian ini dilakukan di Kota Jombang. Penelitian inimenghasilkan atau menunjukkan bahwa kepuasan pelanggan terhadap pelayanan berpengaruh yang sangat besar dan loyalitas pelanggan semakin meningkat.Semakin banyak tingkat kepercayaan maka semakin banyak juga terhadap niat bel di Ozingstyle kota Jombang. Kualitas layanan mempunyai dampakyang positif terhadap loyalitas para pelanggan. Kepuasan dan kepercayaan pelanggan mampu memicu niat kembali untuk berbelanja di Ozingstyle kota Jombang. Kepuasan pelangganadalah cara pelangganmengapresiasi antara kenyataan dengan harapan konsumen setelah mencoba suatu produk atau jasa. Layanan kepuasan pelanggan adalah bagian penting dari pengalaman layanan pelanggan. kepuasan pelanggan didasarkan pada kepuasan terhadap pelayanan yang diberikan oleh ozingstyle kepada konsumen

    Efektivitas Pelayanan Publik Berbasis E-Government melalui Aplikasi Sakedap di Kabupaten Bandung

    Get PDF
    Tujuan Penelitian ini untuk menganalisis efektivitas pelayanan publik berbasis e-Government melalui aplikasi SAKEDAP Kabupaten Bandung. Metode yang dipakai menggunakan metode penelitian studi Pustaka atau literature review dengan pendekatan kualitatif. Hasil dari penelitian ini adalah Berdasarkan data yang peneliti temukan dapat disimpulkan bahwa efektivitas aplikasi SAKEDAP sejauh ini dapat membantu masyarakat dalam mengakses atau memohon pengajuan data seperti KTP, KK, Akta Kelahiran, Akta Kematian dan lain lain ke DISDUKCAPIL Kabupaten Bandung. Dampaknya dilihat dari penerapan aplikasi SAKEDAP bisa membantu Masyarakat dalam mengakses atau memohon pengajuan data ke kantor disdukcapil kabupaten bandung tanpa harus datang ke kantor secara langsung. Kesimpulannya Meski aplikasi SAKEDAP ini sudah dapat dikatakan efektif akan tetapi dalam penerapannya masih belum optimal dilihat dari efektivitas penggunaan aplikasi SAKEDAP ditemukan beberapa kendala di antaranya aplikasi SAKEDAP belum sepenuhnya bisa memenuhi semua kebutuhan Masyarakat akan pengajuan dokumen yang mereka butuhkan di dalam aplikasi dikarenakan kurangnya SDM yang bertugas dalam mengelola aplikasi SAKEDAP

    Pembelajaran Interaktif Akuntansi Berbasis Accounting Business Games (ABG) pada Siswa Lektris Indonesia 2

    Get PDF
    Akuntansi merupakan kegiatan jasa yang memberikan informasi bagi pihak yang berkepentingan. Salah satu alasan pentingnya  informasi akuntansi, yaitu untuk  digunakan sebagai bahan pengambilan keputusan ekonomi bagi pihak yang memerlukan. Akuntansi tidak hanya diperlukan oleh perusahaan yang bersifat bisnis, tetapi diperlukan juga oleh pihak yang secara individual, pemerintahan, organisasi social, organisasi kemasyarakatan maupun organisasi politik. Bagi generasi muda tidak terkecuali siswa sekolah menengah atas, memahami akuntansi menjadi bekal yang bagus untuk dapat mudah beradaptasi dengan tantangan bisnis global. Sekolah Menengah Kejuruan (SMK) Lektris Indonesia 2 menjadi salah satu sekolah yang potensial untuk dilakukan pelatihan akuntansi dengan optimalisasi pembelajaran interaktif ABG dengan target siswa kelas 12. Hasil dari pelatihan ini memperlihatkan bahwa peserta antusias mengikuti kegiatan dan merasakan peningkatan pengetahuan akuntansi dengan menyenangkan dan mengharapakan kegiatan serupa dapat berkelanjutan

    Educational Robotics for Elementary Students: Teaching’s Opportunity

    Get PDF
    This research describes educational robotics for elementary/primary students. This research is library research. The analysis shows that educational robotics (ER) can be introduced in elementary/primary schools, as it is compatible with subjects of Science, Technology, Engineering, and Mathematics (STEM). The benefits of educational robotics are enhancing higher-level thinking skills, computational reasoning, logical thinking, and problem-solving abilities. Robotics activities foster creativity and imagination, technological capabilities, teamwork, and collaborative skills, interest in technology culture, and skills development both motor and soft skills development. Educational robotics bridges the gap between students' learning and teachers' teaching methods, stimulating curiosity, interest, and motivation and also improving students' collaborative abilities and special needs education. By incorporating hands-on exercises, technological engagement, and collaboration, robotics can develop 21st-century skills. Educational robotics can help students with special needs by reducing teacher pressure and promoting personalized learning experiences. Therefore, the advancements in robotic technology make students more accessible and can be used as learning media to support their skills. However, educational robotics faces challenges in education including gender, teachers, teaching methods, curriculum, technology, resources, technical issues, teachers' lack of knowledge, teaching incentives, inadequate facilities and infrastructure, inadequate measures for successful integration, time, rules/regulations, and high costs

    KEGIATAN MEMBACA SISWA KELAS IV SD SELAMA MASA PANDEMI

    Get PDF
    This study aims to find out the reading activities by students of SD Negeri Tirtoadi Sleman during distance learning during the COVID-19 pandemic. The specific purpose is to discover the availability of facilities owned by students, the level of parent participation, students' reading activities at school, and their interest in reading. The subject of the study was a grade IV student. This research includes quantitative descriptive research with a survey design. Data collection was conducted using the PIRLS framework questionnaire. Data analysis was conducted using quantitative data analysis. The findings showed that the availability of student facilities in reading activities is still quite good because on average students have facilities for reading activities at home even though students read more in school. The findings from the results of parent participation also prove that 90% of parents actively monitor student learning activities while at home. Most students' reading activities at school focus on spending 1-2 hours in the library, as they prefer learning from teachers' explanations over reading. Despite high interest and motivation in reading due to curiosity, students' reading habits during the pandemic remain similar to their normal learning activities

    Promoting Inclusivity Through Technology: A Literature Review in Educational Settings

    Get PDF
    Inclusive education has been a major focus of global education policy conversations over the past few decades. Along with the rapid development of technology, the role of technology in supporting inclusive education has become an increasingly widely explored subject of research. Technology integration in the context of inclusive education involves the use of various tools and platforms that are accessible to students with special needs. The purpose of this research is to explore various aspects of the use of technology in promoting inclusion in education, by identifying opportunities, challenges and important factors that should be considered in order to create a more inclusive and equitable education for all individuals. The research method used is a literature review, exploring data sources such as journal articles, books, research reports and other academic publications relevant to this topic. The results of this study show that technology integration has had a significant positive impact in improving educational accessibility for students, allowing more efficient personalization of learning, and increasing student engagement and participation in the learning process. However, challenges such as technology infrastructure, teacher training, technology suitability, data privacy and necessary policy support need to be addressed for the benefits of technology to be optimized in supporting educational inclusion as a whole

    Pengaruh Media Sosial terhadap Perilaku Konsumtif Mahasiswa ITS

    Get PDF
    Perkembangan pesat teknologi informasi dan komunikasi telah membuat akses internet mudah tersedia bagi semua orang. Penelitian ini menyelidiki hubungan antara penggunaan media sosial dan perilaku konsumtif di kalangan mahasiswa. Dengan semakin meningkatnya jumlah pengguna media sosial, terutama di kalangan remaja, penelitian ini berfokus pada bagaimana media sosial mempen garuhi kebiasaan pengeluaran mereka. Data dikumpulkan dari mahasiswa ITS melalui survei online dan dianalisis menggunakan metode penelitian korelasional. Hasilnya menunjukkan adanya korelasi signifikan antara penggunaan media sosial yang intensif dan peningkatan perilaku konsumtif. Mahasiswa yang menghabiskan lebih banyak waktu di media sosial cenderung lebih terpengaruh oleh iklan dan konten promosi, yang mengarah pada pengeluaran yang lebih tinggi dan seringkali tidak perlu. Penelitian ini menyoroti perlunya keterlibatan aktif dari pihak universitas dan orang tua dalam memantau dan membimbing penggunaan media sosial mahasiswa untuk mengurangi dampak tersebut

    Strategi Pemasaran Gas Elpiji Bersubsidi Pemerintah Toko Besar Muji Didaerah Suka Makmur

    Get PDF
    Tujuan dari penelitian ini untuk mengetahui strategi pemasaran yang dilakukan pangkalan gas ELG 3 kilogram toko besar (muji) didaerah suka makmur dalam meningkatkan penjualan yang dipengaruhi oleh daya beli terhadap konsumen atau masyarakat. Jenis dari penelitian ini yaitu menggunakan pendekatan kualitatif. Pengumpulan datanya menggunakan cara triangulasi yaitu wawancara, observasi langsung dan dokumentasi, sedangkan teknik analisis datanya menggunakan penelitian dengan tahap pengumpulan data, reduksi data, penyajian data dan menarik kesimpulan verifikasi, yang menyimpulkan informasi dari berbagai pihak. Hasil dari penelitian ini menunjukkan bahwa strategi pemasan yang dilakukan oleh toko besar ( muji ) sudah cukup baik tetapi masih perlu diperbaiki dan dikembangkan karena masih banyak strategi pemasaran yang belum diterapkan dalam bisnisnya. dan peningkatan penjualan bukanlah pekerjaan yang mudah jika tidak didukung daya beli konsumen. dan untuk srtategi promosi harus lebih ditingkatkan dan dikembangkan karena toko besar (muji) masih sangat jauh tingkat informasi yang didapat dari konsumen/masyarakat. mereka mendapatkan informasi dari mulut kemulut sehingga kurang akurat, daya beli masyarakat akan kurang memuaskan dan dapat mengurangi tingkat penjualan toko besar (muji)

    Meta-Analysis: The Effect of Self-Regulated Learning (SRL) on Student Ability Levels

    Get PDF
    This study aims to identify the Effect Size and Publication Bias of the research results of the relationship of Self Regulated Learning (SRL) to the Student’s Mastery Level with various conclusions. This research is also used to identify the level of positive correlation by Meta-Analysis. The methodology used in this research is a meta-analysis study of 14 research results. In this study, the Effect Size values were obtained in the range of -0.13 to 1.22. Based on the estimated correlation values,  which currently stand at 0.498 with a confidence interval of 0.284 to 0.613, it can be said that there is a positive relationship between Student’s Mastery Level and Self Regulated Learning (SRL). In addition, by using the Egger's Test, a p-value of 0.166 > (α = 0.05) was obtained, so that Publication Bias was not detected by the Meta-Analysis study. In general, it can be stated that Self Regulated Learning (SRL) has a statistically significant positive influence on the level of student mastery. The greater the motivation to learn independently, the better the students' academic mastery

    Pengaruh Iklim Organisasi Terhadap Kinerja Karyawan Melalui Etos Kerja Sebagai Variabel Mediasi

    Get PDF
    This research was conducted to analyze the factors that influence employee performance at PT Bumi Jasa Utama Jakarta during the Covid-19 pandemic. The theoretical basis used is the Human Relations theory put forward by Elton Mayo which emphasizes the importance of a comfortable work environment in improving employee performance through increasing work morale. This research is quantitative research by collecting data through g-forms and related literature,and using regression analysis techniques with the SPSS program. The research results show that organizational climate and work ethic have a simultaneous influence on employee performance during the Covid-19 pandemic. However, organizational climate does not have a significant partial influence on employee performance, while work ethic has a significant partial influence. The conclusion of this research is that during the Covid-19 pandemic, organizational climate did not have a significant influence on employee performance, but had a positive influence on work ethic. Meanwhile, work ethic has a significant positive influence on employee performance, and organizational climate has a significant positive influence on employee performance through work ethic as a mediating variable. The results of this research confirm the relevance of Human Relations theory in the context of the Covid-19 pandemic.

    1,670

    full texts

    1,781

    metadata records
    Updated in last 30 days.
    Jurnal Online Universitas Terbuka is based in Japan
    Access Repository Dashboard
    Do you manage Open Research Online? Become a CORE Member to access insider analytics, issue reports and manage access to outputs from your repository in the CORE Repository Dashboard! 👇