Article Takedown/Update Request

This is an update request for the document Service Quality and Queue by Chih-Chin Liang and Ying-Syuan Lu

Your paper was deposited in AIS Electronic Library (AISeL) and appears online at https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1043&context=iceb2014
Before we are able to make any updates or deletions, you must ensure that the original record at this location is updated/removed.