Article Takedown/Update Request

This is an update request for the document Choosing Among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies by Matthew L. Meuter, Mary Jo Bitner, Amy L. Ostrom and Stephen W. Brown

Your paper was deposited in MUCC (Crossref) and appears online at technologies.pdf
Before we are able to make any updates or deletions, you must ensure that the original record at this location is updated/removed.