Article Takedown/Update Request

This is an update request for the document Self-service technology, consumer satisfaction and consumer commitment : a multigroup investigation by Amanda T. Beatson, Ian Lings, John Rudd, Nick Lee and Anne Souchen

Your paper was deposited in Queensland University of Technology ePrints Archive and appears online at http://eprints.qut.edu.au/21122/1/c21122.pdf
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